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Iristrace Helpdesk
  • First steps
  • Checklists
  • Templates
  • Workflows
  • Users
  • Departments
  • Reports
  • Notifications
  • Data download
  • Dashboard
  • Recommendations for use
  • Glossary

Iristrace Help Desk

First steps

7
  • How to customize Iristrace with your corporate image or logo
  • How to customize your Iristrace environment
  • How to create and answer a checklist from the web version of Iristrace
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Checklists

15
  • How to create and answer a checklist from the web version of Iristrace
  • How to answer a checklist from the Iristrace mobile app
  • How to create and answer a checklist from the web version of Iristrace
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Templates

15
  • How to create templates in Iristrace
  • What types of questions can be configured
  • What additional options can be configured in questions Excerpt
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Workflows

2
  • How to create a Workflow to create checklists
  • How to create a Workflow to send notifications by email
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Users

3
  • How to create a user
  • Managing Custom Permissions
  • How to mass customize user permissions
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Departments

5
  • How to create a department
  • What are the apartments in Iristrace
  • How to create subdivisions
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Reports

1
  • How to customize PDF reports
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Notifications

4
  • How to download the requested reports
  • How to set up an automatic instant message (notifications)
  • How to Generate a Notification According to a Time Periodicity
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Data download

1
  • How to download an Excel file of incidents
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Dashboard

1
  • How to create a dashboard
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Recommendations for use

4
  • How to solve the most common web application stability issues
  • How to solve the most common problems with Iristrace access
  • How to resolve text mismatches in the calendar
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