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Iristrace Helpdesk
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  • Integrations & BI
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    • Getting Started
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First steps

8
  • Add Additional Company Contact Fields
  • Accessing Iristrace’s web/desktop platform
  • Accessing Iristrace on mobile
  • Customizing Iristrace with your corporate image or logo
  • Customize your Iristrace environment
  • Changing the language of your account in Iristrace
  • Iristrace Menu Interface
  • Creating and answering a checklist in the web version of Iristrace

New to Iristrace

4
  • Understanding the New Iristrace Interface and Template Versioning
  • New Features in the Template Question Editor
  • Answering Tables in the Web-App
  • New Account Settings in Iristrace

Checklists

16
  • How to View Checklists in the Kanban View
  • Creating and answering a checklist in the web version of Iristrace
  • How to answer a checklist from the Iristrace mobile app
  • How to create and answer a checklist from the web version of Iristrace
  • What additional options are available to the user when answering a checklist?
  • How to answer a checklist without connectivity (offline mode)
  • How to browse checklists in web version
  • How to filter the list of checklists in the web version
  • How to create an action plan in a checklist
  • How to set up a dynamic title per checklist
  • How to mass import checklists into Iristrace
  • How to manage incidents recorded in Iristrace
  • How to download an Excel file of incidents
  • Create and download checklist reports
  • How to assign a checklist to a user
  • How to change the department of a checklists

Templates

17
  • How to configure the visibility of a category of questions in a checklist based on its status
  • Archive Templates
  • How to create templates in Iristrace
  • What types of questions can be configured
  • What additional options can be configured in questions Excerpt
  • How to create default responses and reuse response structures
  • How to configure default responses
  • How to create statuses and status groups
  • How to create templates for action plans
  • How to examine the metadata in your templates
  • What are the additional functionalities of the templates?
  • How to customize a template
  • How to set basic scoring in templates
  • How to set up conditional questions
  • How to set up an advanced scorecard
  • How to Create a Random Question Template
  • How to set score thresholds for multiple choice questions

Workflows

2
  • How to create a Workflow to send notifications by email
  • How to create a Workflow to create checklists

Users

5
  • Checklist Access Control: Restrict Checklist Visibility by User and Template
  • “View Users” Permission
  • How to create a user
  • Managing Custom Permissions
  • How to mass customize user permissions

Departments

5
  • How to create a department
  • What are departments in Iristrace
  • How to create subdivisions
  • How to assign users to departments
  • How to customize the title “Departments”.

Reports

2
  • Exporting a report in Word format
  • How to customize PDF reports

Notifications

4
  • Creating a Notification Based on an Automatic Event
  • How to Generate a Notification According to a Time Periodicity
  • How to set up an automatic instant message (notifications)
  • How to download the requested reports

Data download

1
  • How to download an Excel file of incidents

Dashboard

1
  • How to create a dashboard

Recommendations for use

4
  • How to solve the most common web application stability issues
  • How to solve the most common problems with Iristrace access
  • How to resolve text mismatches in the calendar

Integrations & BI

11
  • Intermediate Database Iristrace
  • Data model
  • Connecting MariaDB with Microsoft Power BI
  • Conectar MariaDB con JDBC
  • ODBC data source
  • Connecting MariaDB with Google Looker Studio
  • Direct connection to MySQL Workbench
  • Connecting MariaDB to SAP Datasphere
  • Connection between MariaDB and Tableau
  • Connecting from Azure Synapse via local connection
mobile

Mobile App

23
  • Notifications
    • Notifications
  • Getting Started
    • Iristrace in a nutshell
    • Introduction to Iristrace basics
    • How to create a checklist
  • Answering checklists
    • Introduction
    • Question types
    • Question contents
    • Tables
    • Checklist options
  • Finding and managing checklists
    • List view of checklists
    • Checklist Actions
    • Basic checklist filters
    • Checklist preview and data
  • Offline
    • Using Mobile Offline Mode
  • Settings
    • Profile and account
    • App preferences
View Categories
  • Inicio
  • Iristrace Help Desk
  • Mobile App
  • Finding and managing checklists
  • List view of checklists

List view of checklists

Checklist List Interface #

On this screen, you will find all the checklists you are involved in (created, assigned, or shared) in an organized manner.

1.- Search in checklists: Here you can quickly search for checklists by name, date, etc.

2.- Checklist Options and Filters: In the button with a gear icon, you will find the different checklist configuration options. Right next to it is the filters button, where you can filter and sort your checklists based on different criteria.

3.- Filter Bar: This bar indicates that the checklist list is affected by a filter. If you click on the ‘X’, you will deactivate all the applied filters.

4.- Checklist Cards: In this area, you will see all checklists in individual card format. Each card is a checklist, and by clicking on it or its action buttons, you can interact with it.

5.- Create Checklist: With this button, you can create checklists from departments, templates, or QR codes.

Information on a Checklist Card #

On the checklist card, you can find a wealth of information about the checklist. All the information you see on the card is fully configurable so that you can generate the card view that best suits your specific needs.

The checklist card can provide you with the following information:

  • 1.- Name of the checklist.
  • 2.- Department and template icons.
  • 3.- Indicators: to show if the checklist is a copy, is downloaded to the device, is an action plan, or is part of an audit.
  • 4.- Checklist ID.
  • 5.- Department and Sub-department: where the checklist is located.
  • 6.- Status of the checklist.
  • 7.- Quick information and access: on incidents, action plans, and scoring.
  • 8.- Users assigned to the checklist.
  • 9.- Checklist dates.
  • 10.- Checklist tags.
  • 11.- Quick actions for the checklist: Access attachments (description), Preview, and Start a checklist.

Modify the Information Displayed on Cards #

All the information displayed on the front of the checklist cards is fully configurable. To access the configuration panel, click on the gear icon on the checklist listing screen.

In this panel, you can configure the following items:

  • Expand the checklist name completely: With this switch enabled, you will see the full name of the checklist on the card, regardless of its length.
  • Image preview: Show or hide the template and department icons.
  • Checklist ID: Show or hide the checklist identification number.
  • Department: Show or hide the department and sub-department where the checklist is located.
  • Status: Display the status of the checklist.

  • Issues: Show or hide information and quick access to issues.
  • Action Plan: Show or hide information and quick access to action plans.
  • Score: Show or hide information and quick access to the checklist score.
  • Assigned Users: Show or hide users assigned to the checklist.

  • Creation Date: Show or hide the creation date of the checklist.
  • Expiration Date: Show or hide the expiration date of the checklist.
  • Planning Date: Show or hide the planning date of the checklist.
  • Last Use Date: Show or hide the last use date of the checklist.
  • Completion Date: Show or hide the completion date of the checklist.
  • Elapsed Time: Show or hide the elapsed time in executing the checklist.
  • Users related to dates: Show or hide the names of users involved in the creation, expiration, planning, last use, and completion of the checklist.

  • Tags: Show or hide the tags assigned to the checklist.

Important!: The settings will apply to all cards in the checklist listing.

Updated on September 23, 2025

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