In Iristrace, you can add different contact people for specific responsibilities. This will enable us to direct our inquiries and messages to the appropriate individuals, thereby avoiding any disruption.
To add these contact fields, you first need to click on your profile picture, which will take us to the account settings.
Next, select the ‘Company’ tab, where you will find the specific fields for billing contacts.
Here, these predefined fields are desgined to help us identify the right person. Enter the first name, last name, email, and contact phone number for each of the following types, explained here:
- Billing Contact: Person or department responsible for managing payments and financial transactions between your company and ours. Their role includes verifying and processing invoices, resolving billing-related queries, and keeping financial information up to date to ensure accurate and timely billing.
- Legal Contact (DPO – Data Protection Officer): Responsible for ensuring that your company complies with applicable data protection laws. This role also manages all queries related to data privacy and acts as the main point of contact for supervisors and regulators in matters of data protection.
- Technical/IT Contact: Professional who oversees the technological infrastructure of your company and ensures that all systems are functioning properly. They are responsible for technological implementation, resolving technical issues, and maintaining network security.
- Project Manager Contact: Person in charge of implementing and monitoring our solution’s project within your organization. They coordinate project activities, manage resources, ensure communication among all stakeholders, and are responsible for the project achieving its objectives on time and within budget.
We would highly recommended completing this information to ensure proper communication during the execution of the project.
