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Iristrace Helpdesk
  • First steps
  • Checklists
  • Templates
  • Workflows
  • Users
  • Departments
  • Reports
  • Notifications
  • Data download
  • Dashboard
  • Recommendations for use
  • Integrations & BI
  • Glossary
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First steps

  • Add Additional Company Contact Fields
  • Accessing Iristrace’s web/desktop platform
  • Accessing Iristrace on mobile
  • Customizing Iristrace with your corporate image or logo
  • Customize your Iristrace environment
  • Changing the language of your account in Iristrace
  • Iristrace Menu Interface
  • Creating and answering a checklist in the web version of Iristrace

Checklists

  • How to View Checklists in the Kanban View
  • Creating and answering a checklist in the web version of Iristrace
  • How to answer a checklist from the Iristrace mobile app
  • How to create and answer a checklist from the web version of Iristrace
  • What additional options are available to the user when answering a checklist?
  • How to answer a checklist without connectivity (offline mode)
  • How to browse checklists in web version
  • How to filter the list of checklists in the web version
  • How to create an action plan in a checklist
  • How to set up a dynamic title per checklist
  • How to mass import checklists into Iristrace
  • How to manage incidents recorded in Iristrace
  • How to download an Excel file of incidents
  • Create and download checklist reports
  • How to assign a checklist to a user
  • How to change the department of a checklists

Templates

  • How to configure the visibility of a category of questions in a checklist based on its status
  • Archive Templates
  • How to create templates in Iristrace
  • What types of questions can be configured
  • What additional options can be configured in questions Excerpt
  • How to create default responses and reuse response structures
  • How to configure default responses
  • How to create statuses and status groups
  • How to create templates for action plans
  • How to examine the metadata in your templates
  • What are the additional functionalities of the templates?
  • How to customize a template
  • How to set basic scoring in templates
  • How to set up conditional questions
  • How to set up an advanced scorecard
  • How to Create a Random Question Template
  • How to set score thresholds for multiple choice questions

Workflows

  • How to create a Workflow to send notifications by email
  • How to create a Workflow to create checklists

Users

  • Checklist Access Control: Restrict Checklist Visibility by User and Template
  • “View Users” Permission
  • How to create a user
  • Managing Custom Permissions
  • How to mass customize user permissions

Departments

  • How to create a department
  • What are departments in Iristrace
  • How to create subdivisions
  • How to assign users to departments
  • How to customize the title “Departments”.

Reports

  • Exporting a report in Word format
  • How to customize PDF reports

Notifications

  • Creating a Notification Based on an Automatic Event
  • How to Generate a Notification According to a Time Periodicity
  • How to set up an automatic instant message (notifications)
  • How to download the requested reports

Data download

  • How to download an Excel file of incidents

Dashboard

  • How to create a dashboard

Recommendations for use

  • How to solve the most common web application stability issues
  • How to solve the most common problems with Iristrace access
  • How to resolve text mismatches in the calendar

Integrations & BI

  • Intermediate Database Iristrace
  • Data model
  • Connecting MariaDB with Microsoft Power BI
  • Conectar MariaDB con JDBC
  • ODBC data source
  • Connecting MariaDB with Google Looker Studio
  • Direct connection to MySQL Workbench
  • Connecting MariaDB to SAP Datasphere
  • Connection between MariaDB and Tableau
  • Connecting from Azure Synapse via local connection
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  • Iristrace Help Desk
  • Departments
  • How to create a department

How to create a department

A department is an establishment, customer, store, team, location… whatever you use to organize your controls and audits.

Go to the “Departments” section and click on “New Department”. #

To create a new department you must click on the ‘Departments’ section and in it, the blue button in the top right corner ‘New department’.

2. Complete the new department information #

A window will open where we will enter the name of the new department, image and description. If what we want to create is a subdepartment that is nested within the ‘parent’ department, we must indicate the main department in the drop-down list.

3. Visualize the information associated with your department. #

And when you save, you will have the complete file of the department where you can continue filling in the data you need: email, telephone, location… This is where you can add tags or labels, which will help you filter and search through all your departments.

3.1. Additional information about your apartment #

In the upper part of the Department’s file, you have the possibility to access to visualize:

  1. Which checklists are assigned to this department.
  2. A calendar with checklists planned for specific dates.
  3. A media section, where you can see all the images collected in the checklists of this department.
  4. Attached documents (word, excel, pdf) to the department and the possibility of assigning them a keyword (metatag) to be able to reference them from the templates and have the documents available from there.
  5. Customize the report you get (header, footer, logos…) specifically for this department.
  6. A Users section where you can consult the users assigned to this department.

In addition, from the top right corner you can duplicate, archive or delete the Department directly.

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Updated on November 16, 2022
What are departments in Iristrace

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Table of Contents
  • Go to the "Departments" section and click on "New Department".
  • 2. Complete the new department information
  • 3. Visualize the information associated with your department.
    • 3.1. Additional information about your apartment
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