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Iristrace Helpdesk
  • First steps
  • Checklists
  • Templates
  • Workflows
  • Users
  • Departments
  • Reports
  • Notifications
  • Data download
  • Dashboard
  • Recommendations for use
  • Integrations & BI
  • Glossary
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First steps

  • Add Additional Company Contact Fields
  • Accessing Iristrace’s web/desktop platform
  • Accessing Iristrace on mobile
  • Customizing Iristrace with your corporate image or logo
  • Customize your Iristrace environment
  • Changing the language of your account in Iristrace
  • Iristrace Menu Interface
  • Creating and answering a checklist in the web version of Iristrace

Checklists

  • How to View Checklists in the Kanban View
  • Creating and answering a checklist in the web version of Iristrace
  • How to answer a checklist from the Iristrace mobile app
  • How to create and answer a checklist from the web version of Iristrace
  • What additional options are available to the user when answering a checklist?
  • How to answer a checklist without connectivity (offline mode)
  • How to browse checklists in web version
  • How to filter the list of checklists in the web version
  • How to create an action plan in a checklist
  • How to set up a dynamic title per checklist
  • How to mass import checklists into Iristrace
  • How to manage incidents recorded in Iristrace
  • How to download an Excel file of incidents
  • Create and download checklist reports
  • How to assign a checklist to a user
  • How to change the department of a checklists

Templates

  • How to configure the visibility of a category of questions in a checklist based on its status
  • Archive Templates
  • How to create templates in Iristrace
  • What types of questions can be configured
  • What additional options can be configured in questions Excerpt
  • How to create default responses and reuse response structures
  • How to configure default responses
  • How to create statuses and status groups
  • How to create templates for action plans
  • How to examine the metadata in your templates
  • What are the additional functionalities of the templates?
  • How to customize a template
  • How to set basic scoring in templates
  • How to set up conditional questions
  • How to set up an advanced scorecard
  • How to Create a Random Question Template
  • How to set score thresholds for multiple choice questions

Workflows

  • How to create a Workflow to send notifications by email
  • How to create a Workflow to create checklists

Users

  • Checklist Access Control: Restrict Checklist Visibility by User and Template
  • “View Users” Permission
  • How to create a user
  • Managing Custom Permissions
  • How to mass customize user permissions

Departments

  • How to create a department
  • What are departments in Iristrace
  • How to create subdivisions
  • How to assign users to departments
  • How to customize the title “Departments”.

Reports

  • Exporting a report in Word format
  • How to customize PDF reports

Notifications

  • Creating a Notification Based on an Automatic Event
  • How to Generate a Notification According to a Time Periodicity
  • How to set up an automatic instant message (notifications)
  • How to download the requested reports

Data download

  • How to download an Excel file of incidents

Dashboard

  • How to create a dashboard

Recommendations for use

  • How to solve the most common web application stability issues
  • How to solve the most common problems with Iristrace access
  • How to resolve text mismatches in the calendar

Integrations & BI

  • Intermediate Database Iristrace
  • Data model
  • Connecting MariaDB with Microsoft Power BI
  • Conectar MariaDB con JDBC
  • ODBC data source
  • Connecting MariaDB with Google Looker Studio
  • Direct connection to MySQL Workbench
  • Connecting MariaDB to SAP Datasphere
  • Connection between MariaDB and Tableau
  • Connecting from Azure Synapse via local connection
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  • Home
  • Iristrace Help Desk
  • Users
  • How to create a user

How to create a user

Configure users with different roles to ensure proper access to information and define secure processes with Iristrace.

Within your organization, you can create as many users as you need. The process to create them is very simple.

1. Click on the “create new user” button. #

To start, you have to be in the “Users” section and click on “Create New User”.

2. Complete the user information form #

Next, you will need to complete the user’s profile.

2.1. Email #

It is essential that a user has an email address and a password.

It is not necessary to have a real email address, but it is recommended in case you want to receive notifications by email.

2.2. Rol #

You also have to know what kind of role you have to assign to the user, so you will manage some basic permissions according to the role applied.

There are three types of role depending on the permissions you want to assign to each user.

Administrator #

The user with this role will have access to all the content of the client instance.

Controller #

The user will have access, as if he/she were an “Administrator”, to all the departments he/she is part of.

In addition to being able to create new users and departments if you have permissions enabled.

Inspector #

The user will only have access to answer planned or new checklists for the departments to which he/she belongs.

You can choose whether or not the checklists can be completed, i.e. whether they can complete them or whether they have to stay in a certain state in order to carry out quality control on the checklist.

These are the basic permissions per role that will be managed, but you can set custom permissions according to the needs and requirements of each one.

Once you know all this information and you have filled in the new user file, you will have to click on “Save”.

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Updated on November 16, 2022
Managing Custom Permissions

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Table of Contents
  • 1. Click on the "create new user" button.
  • 2. Complete the user information form
    • 2.1. Email
    • 2.2. Rol
      • Administrator
      • Controller
      • Inspector
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