Skip to content
Iristrace Helpdesk
  • First steps
  • Checklists
  • Templates
  • Workflows
  • Users
  • Departments
  • Reports
  • Notifications
  • Data download
  • Dashboard
  • Recommendations for use
  • Integrations & BI
  • Glossary
Popular Search como

First steps

  • Add Additional Company Contact Fields
  • Accessing Iristrace’s web/desktop platform
  • Accessing Iristrace on mobile
  • Customizing Iristrace with your corporate image or logo
  • Customize your Iristrace environment
  • Changing the language of your account in Iristrace
  • Iristrace Menu Interface
  • Creating and answering a checklist in the web version of Iristrace

Checklists

  • How to View Checklists in the Kanban View
  • Creating and answering a checklist in the web version of Iristrace
  • How to answer a checklist from the Iristrace mobile app
  • How to create and answer a checklist from the web version of Iristrace
  • What additional options are available to the user when answering a checklist?
  • How to answer a checklist without connectivity (offline mode)
  • How to browse checklists in web version
  • How to filter the list of checklists in the web version
  • How to create an action plan in a checklist
  • How to set up a dynamic title per checklist
  • How to mass import checklists into Iristrace
  • How to manage incidents recorded in Iristrace
  • How to download an Excel file of incidents
  • Create and download checklist reports
  • How to assign a checklist to a user
  • How to change the department of a checklists

Templates

  • How to configure the visibility of a category of questions in a checklist based on its status
  • Archive Templates
  • How to create templates in Iristrace
  • What types of questions can be configured
  • What additional options can be configured in questions Excerpt
  • How to create default responses and reuse response structures
  • How to configure default responses
  • How to create statuses and status groups
  • How to create templates for action plans
  • How to examine the metadata in your templates
  • What are the additional functionalities of the templates?
  • How to customize a template
  • How to set basic scoring in templates
  • How to set up conditional questions
  • How to set up an advanced scorecard
  • How to Create a Random Question Template
  • How to set score thresholds for multiple choice questions

Workflows

  • How to create a Workflow to send notifications by email
  • How to create a Workflow to create checklists

Users

  • Checklist Access Control: Restrict Checklist Visibility by User and Template
  • “View Users” Permission
  • How to create a user
  • Managing Custom Permissions
  • How to mass customize user permissions

Departments

  • How to create a department
  • What are departments in Iristrace
  • How to create subdivisions
  • How to assign users to departments
  • How to customize the title “Departments”.

Reports

  • Exporting a report in Word format
  • How to customize PDF reports

Notifications

  • Creating a Notification Based on an Automatic Event
  • How to Generate a Notification According to a Time Periodicity
  • How to set up an automatic instant message (notifications)
  • How to download the requested reports

Data download

  • How to download an Excel file of incidents

Dashboard

  • How to create a dashboard

Recommendations for use

  • How to solve the most common web application stability issues
  • How to solve the most common problems with Iristrace access
  • How to resolve text mismatches in the calendar

Integrations & BI

  • Intermediate Database Iristrace
  • Data model
  • Connecting MariaDB with Microsoft Power BI
  • Conectar MariaDB con JDBC
  • ODBC data source
  • Connecting MariaDB with Google Looker Studio
  • Direct connection to MySQL Workbench
  • Connecting MariaDB to SAP Datasphere
  • Connection between MariaDB and Tableau
  • Connecting from Azure Synapse via local connection
View Categories
  • Home
  • Iristrace Help Desk
  • Workflows
  • How to create a Workflow to send notifications by email

How to create a Workflow to send notifications by email

Workflows allow you to automate the process of creating checklists or email alerts through a series of conditionals and actions.

1. Create a new workflow #

Go to the “Templates” section and select the template in which you want to activate Workflow.

Go to the “Workflows” tab and click on the “New Workflow” button.

The Workflow configuration which consists of 3 parts.

2. IF this #

First, configure the condition that will trigger the workflow action, in this case the sending of an email notification.

In case you want to configure the workflow to automatically create a checklist, see the following article.

This condition acts as a ‘Trigger’ and only when fulfilled will the notification be sent.

The main conditionals are described below:

Completed with Incidents #

A checklist is completed which contains some issues.

Completed without incident #

A checklist is completed without incident.

Not ready for review #

When the checklist changes to ‘Not ready for review’ status.

Prepared for review with incidents #

When the checklist changes to the status ‘Ready for review with issues’.

Not completed #

When the checklist is in any status other than Completed.

In case of using custom states, Iristrace considers the last non-isolated state as the completed state.

Question #

In this trigger you have to choose one of the questions in the template and select one of the conditions it offers such as: if it has photos, incidents, answers, comments or attachments.

Score #

Here you can compare the total score or the score of a category with the numerical value you enter manually.

3. THEN that #

In this section you configure the action you want the Workflow to perform.

In this case select the option “Send email” and configure the email to which you want to send the notification.

You can configure more than one email account and you can select it from the list of existing users in Iristrace, or include any other external email that you need to receive the configured email.

In the “Additional text” section you can write additional personalised text to appear in the body of the email.

4. WHEN When the condition occurs #

This section is optional and is responsible for re-executing the Workflow every time the time interval you specify is over.

For example, in the screenshot below, it is instructed to resend the notification every day, in case the conditional that triggered the action does not change.

checklists, workflow
Was this helpful ?
Do you still need help?

How can we help?

Updated on November 7, 2022

Powered by BetterDocs

Table of Contents
  • 1. Create a new workflow
  • 2. IF this
    • Completed with Incidents
    • Completed without incident
    • Not ready for review
    • Prepared for review with incidents
    • Not completed
    • Question
    • Score
  • 3. THEN that
  • 4. WHEN When the condition occurs
  • English
    • EspaƱol
    • Deutsch
  • English
  • Spanish
  • German