Find out how to resolve the most common performance or stability issues we’ve found with our Iristrace web application.
If you detect these errors, please follow a few simple steps to restabilize the performance of the platform.
1. Check your computer’s connectivity #
First, check your computer’s connectivity by checking the enabled connections, and performing an internet speed test using an internet tool.
2. Clear browser cache #
Clear the cache of the browser with which you are running the application, and reconnect to Iristrace, i.e. log out and log in again with our username and password.
If you use Google Chrome browser the steps to clear cache can be found at the following link.
